Contact Us
Contact us about a product, an order, delivery, returns, payment or a privacy request. If your message concerns an existing order, include the order number and a short description so we can find the details. For a damaged, wrong or incomplete item, describe what happened; photos may help but are not required to start the request.
Contact details
Email: support@schyllingjoy.com
Phone: +1 335-664-8669
Contact address: 2610 N Normandy Ave, Chicago, IL 60707, United States.
Customer service hours
Monday to Friday, 9:00 AM–5:00 PM (store local time, Pacific Time). Messages sent outside these hours can be reviewed during the next service period. This is a contact schedule and does not promise a specific response time.
Returns and account security
Contact us before sending a return. We will supply the return destination and a prepaid label or equivalent free method for an approved return. The contact address above is not automatically the return address. Do not include full card numbers, security codes, account passwords or other sensitive payment data in a message.
For general answers, see our FAQ. For delivery and return details, see our Shipping policy and Refund policy.