Refund

You may request a return or exchange for any reason within 30 days after the item is delivered. Contact us before sending anything back so that we can identify the order and give you return instructions. This 30-day policy is in addition to any rights you have under applicable law.

How to start a return or exchange

1. Email szckuyfg@hypercubemail.com with your order number, the item, and whether you prefer a refund or exchange.
2. Wait for our approval, return destination and prepaid return label or an equivalent free return method.
3. Pack the item securely and follow the instructions we send. Do not mail a return to the contact address unless we specifically designate it as the return destination.

We pay return shipping for approved returns and exchanges. There is no restocking fee. If an exchange item is unavailable, we will discuss a refund or another suitable option with you.

Condition and exceptions

Please return the item with its parts and accessories where reasonably possible. Contact us even if packaging is missing or the item has been used; we will assess the request under this policy and applicable law. Items that cannot lawfully be resold for health or hygiene reasons after opening may require a different remedy where permitted by law. A product page will identify any item-specific restriction before purchase. This section does not limit rights for faulty, damaged, incorrect or misdescribed goods.

Damage, defects, wrong items and missing parts

If your order arrives damaged, defective, incomplete, different from what you ordered, or not as described, contact us promptly with your order number and a description of the issue. Photos can help us resolve it but are not a condition of making a request. We will review the issue and provide a refund, replacement, exchange or other appropriate remedy. We will cover approved return shipping when an item must be returned.

Refunds

Once a refund is approved, we process it to the original payment method within 10 business days. Your bank or card issuer may then need another 5–10 business days to display the credit. If the original payment method is unavailable, contact us so we can determine an appropriate lawful method. We will confirm the refund decision and notify you when processing is complete. If the credit is missing after the stated period, first check with your payment provider and then contact us with your order number.

Orders not yet shipped

Contact us as soon as possible to request cancellation. We will confirm whether the order can still be cancelled before dispatch. If it has already shipped, use the return process above after delivery.

Nothing in this policy restricts statutory consumer rights or remedies under applicable federal or state law.

Email: szckuyfg@hypercubemail.com
Phone: +1 335-664-8669
Contact address: 3144 G St, Merced, CA 95340, United States.